Caso Práctico

Challenges

Alter Solutions supported the Endpoint Protection Platform (EPP) team in the following tasks:

• Drawing up and updating schedules for several projects in progress.
• Ensuring coordination between the various teams.  
• Reporting on the projects’ progress after each meeting and sending out the necessary communications for each project.
• Requesting EPP-related changes to the responsible team and ensuring follow-up and communication until those changes were implemented.

Solutions

We worked on the following projects:

• Integration and onboarding of new company entities in the Symantec EPP solution (30 entities onboarded in 2023).
• Migration of the assets of the entities in the old EPP structure to the new one (new groups).
• Deactivation of the old Global Update Providers (GUPs) for the various entities.
• Update of the EPP agent to the version required for the EPP to SaaS migration project.

Technologies

• Symantec
• Office 365

Time and resources

The project lasted for 26 months. Alter Solutions contributed with 1 Project Manager.